Turn inquiries into lasting relationships
Keep leads and clients separate, with notes, contact details and conversation history together. Assign trial follow-ups so interested people hear from your team while their interest is fresh. When someone joins, their history stays with them, helping every instructor deliver a more thoughtful welcome.
Give members a reason to return
Client Roadmaps guide the journey beyond signup with welcome messages, progress check-ins and personal touchpoints. Notice attendance gaps, celebrate milestones and invite referrals. Consistent care helps members feel known, supports retention and creates more opportunities to grow their lifetime value without relying only on discounts.
Keep your studio running smoothly
Bring recurring classes, private sessions, instructor availability and attendance into one calendar. Manage capacity and waitlists, then connect memberships and packages to booking. Whether you run Pilates, yoga, dance or martial arts, spend less time untangling schedules and more time delivering the experience members came for.
Keep clients connected to your studio
Give clients one place for session requests, plans, invoices and progress. Eligible plans can add your studio logo and colors. Members access only their own information, never your private owner pages. Clear access means fewer scattered messages and a client experience that feels connected to your business.
Make follow-up personal, not exhausting
Review conversations, reply to matching client emails through connected Gmail and assign employee follow-up tasks. Lead Sequences organize outreach; Client Roadmaps support members after joining. The optional Leo add-on helps draft both, with instructor review, messaging permission and booking safeguards still in place.
- Client and lead conversations
- Employee follow-up tasks
- Optional help from Leo
See what drives healthier revenue
Review gross revenue, processing fees, refunds and net revenue together. Find overdue invoices and use attendance and lead-source reports to understand where your studio needs attention. Connect the numbers to client relationships so your next decision reflects both the business and the people behind it.
