Terms and Conditions

1. Agreement to these terms

These Terms and Conditions ("Terms") form a binding agreement between you and StudioLife ("StudioLife," "we," "us" or "our"). By creating an account, starting guest setup, accessing a client portal, or otherwise using the StudioLife website, apps or services (the "Service"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a business, you confirm you have authority to bind that business, and "you" includes that business.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to create an owner or teammate account. Accounts for minors may only be created and managed by a parent or legal guardian. We may refuse service to anyone, at any time, for any lawful reason.

3. Accounts and security

You are responsible for all activity under your account, including activity by teammates, approved devices and anyone using your credentials. Keep your login details confidential and notify us right away at info@studiolife.io if you suspect unauthorized access. We are not liable for any loss caused by unauthorized use of your account, permissions you grant to teammates, or devices you approve.

4. Our role

StudioLife is a software tool. We are not a party to any agreement between you and your clients, and we do not provide coaching, training, instruction, medical, fitness, legal, tax or financial advice. You alone are responsible for the services you deliver, your client relationships, waivers, safety, insurance, licensing, pricing, policies, refunds to your clients, and compliance with all laws that apply to your business, including consumer protection, privacy, employment, wage and tax laws.

5. Plans, fees and billing

Plan prices and card processing rates are shown on our Services and Pricing page. Paid plans renew automatically each billing period until cancelled. You authorize us and our payment partners to charge your payment method for all plan fees, platform fees and applicable taxes. Fees are exclusive of taxes unless stated. We may change prices, plan features or limits at any time; changes to recurring plan prices take effect at your next billing period after notice. Continued use after a change means you accept it. Failed or late payments may result in suspension or downgrade of your account.

6. Payment processing

Payments to you from your clients are processed by Stripe through your own connected account, and you must agree to Stripe's terms. StudioLife is not a bank, money transmitter or payment processor and never holds your funds. Platform fees are deducted from each successful transaction. You are solely responsible for chargebacks, disputes, refunds, reversals, fines and penalties related to your transactions. If any of these amounts are charged to us, you agree to reimburse us in full, and we may recover them from future payouts or your payment method on file. We are not liable for payout delays, holds, account closures or other actions taken by Stripe or any card network.

7. Cancellation and refunds

You may cancel at any time from the Profile section of the app. Refund requests are handled as described in our Refund and Cancellation Policy. Except as stated in that policy or required by law, fees already paid are not refundable.

8. Your content and data

You keep ownership of the business and client data you enter ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display Your Content as needed to operate, secure, support and improve the Service. You confirm you have all rights, notices and consents needed to give us Your Content, including your clients' personal information and permission to contact them by email or text. We may use anonymized and aggregated data that does not identify you or your clients for any lawful purpose. You are responsible for keeping your own copies of important data.

9. Acceptable use

You agree not to: break any law; send spam or unsolicited messages; upload harmful code; access accounts or data you are not authorized to access; probe, scan or test the security of the Service; scrape, copy, resell, sublicense or reverse engineer any part of the Service; build a competing product using the Service; misrepresent your identity or business; process payments for prohibited or high-risk businesses; or use the Service in any way that harms StudioLife, our users or third parties.

10. Intellectual property

The Service, including its software, design, text, graphics, logos and the StudioLife name, is owned by StudioLife and protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. If you send us feedback or ideas, we may use them freely without any obligation to you.

11. Third-party services

The Service connects with third parties such as payment processors, email providers, calendar apps and hosting providers. We do not control them and are not responsible for their availability, security, content or actions. Your use of them is governed by their own terms.

12. Suspension and termination

We may suspend, limit or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, created risk or legal exposure for us, failed to pay, or for any other reason at our discretion. After termination we may delete Your Content following a reasonable period. Sections that by their nature should survive termination, including payment obligations, ownership, disclaimers, limits on liability, indemnity and dispute resolution, will survive.

13. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and uninterrupted or error-free operation. We do not guarantee that the Service will meet your needs, be available at any time, be free of bugs or security issues, or that data will never be lost. Reports, calculations, reminders and notifications are provided for convenience and you are responsible for verifying them.

14. Limitation of liability

To the fullest extent permitted by law, StudioLife and its owners, employees, contractors and partners will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or business opportunities, arising from or related to the Service, even if advised of the possibility. Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in plan fees during the three months before the claim arose or fifty US dollars ($50). These limits apply to every theory of liability and even if a remedy fails of its essential purpose.

15. Indemnification

You agree to defend, indemnify and hold harmless StudioLife and its owners, employees, contractors and partners from any claims, damages, losses, liabilities, penalties, costs and expenses, including reasonable attorney fees, arising from: your use of the Service; Your Content; the services you provide to your clients; any injury, dispute or claim involving your clients, teammates or their families; your payments, refunds and chargebacks; your violation of these Terms; or your violation of any law or third-party right.

16. Binding arbitration and class action waiver

Please read this section carefully. Any dispute arising from these Terms or the Service will be resolved by final, binding, individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court, except that either party may bring an individual claim in small claims court or seek an injunction to protect intellectual property. You and StudioLife each waive the right to a jury trial and to participate in any class, collective or representative action or arbitration. Before filing, you agree to email info@studiolife.io with a description of the dispute and give us 30 days to resolve it informally. Any claim must be brought within one year after it arose, or it is permanently barred.

17. Governing law

These Terms are governed by the laws of the State of Florida and applicable US federal law, without regard to conflict of law rules. Subject to the arbitration section, any permitted court action will be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms at any time by posting the new version on this page and updating the date above. Material changes take effect when posted unless we state otherwise. Your continued use of the Service after changes are posted means you accept them.

19. General

These Terms, together with our Privacy Policy and Refund and Cancellation Policy, are the entire agreement between you and StudioLife. If any part is found unenforceable, it will be enforced to the maximum extent allowed and the rest will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them freely. We are not liable for delays or failures caused by events beyond our reasonable control. Notices to you may be sent to your account email.

20. Contact

Questions about these Terms? Email info@studiolife.io.

21. StudioLife customer-support text messaging

Local Legends Consulting LLC, doing business as StudioLife, offers an optional customer-support SMS program for instructors who provide their mobile number and explicitly opt in. The program covers enrollment confirmations and customer-support conversations about using StudioLife or resolving account issues. This permission does not authorize marketing or upgrade offers and is separate from messages instructors send their own clients.

Message frequency varies based on your support needs. Message and data rates may apply. Consent is not a condition of purchase or account creation.

Reply HELP for help. You can also contact StudioLife customer support at info@studiolife.io.

Reply STOP to unsubscribe from StudioLife text messages at any time. You may receive a final text confirming your opt-out. After opting out, you will not receive further messages from this program unless you opt in again.

Carriers are not liable for delayed or undelivered messages.

For information about the data we collect, how we use it and how we protect mobile information and SMS consent, see our Privacy Policy.