Client portal
Manage or purchase memberships and packages
Review your client’s active entitlement and request plan changes.
For clients1 min read
Find your active plans
Open Manage Memberships for the selected child/client. Active memberships and packages show in separate light cards with the available allowance and expiry information. Sign Up for Plan lists offers the instructor made visible on the portal; an unlisted offer may not be available for online purchase.
Purchase or request a change
- Select the correct client before choosing an offer.
- Read the price, cycle, credit allowance, expiration and agreement.
- Complete the applicable signing and payment steps.
- Confirm the saved payment/enrollment result before relying on new credits.
- Use the available cancel or freeze request action for an existing membership.
Owner approval matters
A freeze or cancellation request is not an immediate approved change. The instructor reviews it. Approved freezes pause booking access and billing for the approved period and extend the relevant dates. If a payment cannot complete, contact the instructor rather than repeatedly purchasing the same plan.