Payments & invoices
Connect payments and confirm you can accept cards
Complete the connected account setup before collecting online payments.
For owners1 min read
Direct business payments
StudioLife uses Stripe Connect so customer card payments are charged on the instructor’s connected account. Connecting an account and having charges enabled are different states. Identity/business verification or outstanding account details can prevent payments even after authorization succeeds.
Complete setup
- Open Payments and expand payment setup, or use Help → Quick Account Setup.
- Start the Stripe connection and follow the provider’s authorization/setup flow.
- Complete requested business and identity information through the provider.
- Return to StudioLife and check the connected account status.
- Only collect a real payment once the account permits charges and the customer consents.
If charges are unavailable
Review the status and outstanding requirements rather than repeatedly submitting a client charge. Card purchases, saved-card charging, drop-ins and recurring collection all depend on account readiness. A connected-but-disabled account is not evidence that the payment workflow is ready.